1. General Shipping Information
At Soloriva, we strive to provide prompt and reliable delivery services to customers worldwide. Our shipping policies are designed to ensure transparency and convenience.
2. Shipping Destinations
We offer worldwide shipping to most countries. However, some restrictions may apply depending on local regulations or service availability.
3. Processing Time
4. Shipping Methods and Times
We provide several shipping options to meet your needs:
Note: Delivery times may vary based on the shipping destination and customs clearance processes.
5. Shipping Costs
Shipping costs are calculated at checkout based on the destination, weight, and shipping method selected. Occasionally, promotions may include free shipping thresholds (e.g., free shipping for orders over $100).
6. Tracking Your Order
All orders include a tracking number. You will receive an email with your tracking details once your order has shipped. You can monitor your package's status through our tracking portal or the courier's website.
7. Customs and Duties
For international orders, customs duties or taxes may apply. These charges are the responsibility of the customer and vary by country. We recommend checking with your local customs office for more information.
8. Shipping Issues
If your package is delayed, lost, or damaged during transit, please contact us at [your email address] within 7 days of the expected delivery date. We will assist in resolving the issue promptly.
9. Returns and Exchanges
Refer to our Return Policy for detailed information on returns, exchanges, and refunds.
For any questions or concerns regarding shipping, please contact us at solorivacare@gmail.com.
Thank you for choosing Soloriva! 🌎
